kaiser permanente text bot interview
Talk to the interviewer about the compassionate qualities that you possess and that you'd bring to this role with Kaiser Permanente. In knowing that, I reached out to key players from our emergency department, nursing administration, and med/surgery unit to take part on our committee. To succeed at Kaiser Permanente, you should have a solid level of compassion for your patients or customers. The interviewer would like to know if you understand what it takes to keep on top of ordering medical supplies and inventory if hired at Kaiser Permanente. Every clinic I've ever worked in has its way of communicating and recording facts, so I put time and attention into using the system the people around me are using. I even talk about what they are going through. . A follow-up letter can include your reaction to the interview, why you want the job, and what you could bring to the department and the team. I can see how it would be stressful when you care for your patients' success so much! ", "I'm very interested in clinical research. ", "Yes, I understand I have to have a clean background, and I'm happy to comply with it.". Behavioral 3. We've all had those tough cases. To help myself on a day-to-day basis, I tried to stay as positive as possible with others and wouldn't be the person to pass along negativity. As you answer, talk about how the diverse environment helped you grow and thrive and how you helped foster a culture of inclusion. The chatbot function asks candidates about the basic skills and experience necessary for the job and can also answer basic questions about the job, salary, and other aspects. In my current position, I am not the most persuasive person on our team, but I am highly creative. In looking to start this new position with Kaiser Permanente, it is essential to set a goal on how you will make a positive impact quickly after being hired. I like to get to know people and ask them questions about themselves. A large organization like Kaiser Permanente walks a fine line when talking about promoting from within because departments want long-term retention while also wanting their employees to reach their goals within the walls of the organization. Conversely, you could be relied upon to work solo a majority of the time and need the ability to make quick decisions on your own. In a recent project in my department, I was tasked with participating in a team that looked at our dispensing of medications and how our processes could be improved. Tell the interviewer what your impact goal is, should you be the successful candidate for the job. I like to be on time with my schedule to ensure that our patients are assisted properly. Healthcare is not a place for gimmicks because health is precious and irreplaceable. ", "I know this will come off as cliche, but it's truthful. ", "In my current position, we were running into several issues about a year ago that involved the inventory and stocking of supplies in patient rooms. We do not claim our questions will be asked in any interview you may have. Your work history sounds strong, and it seems as though you are very loyal to your work. Also, I am organized, bilingual, and I have pharmaceutical knowledge. Written by Ryan Brunner on November 21st, 2021. If you have an example or two of a time where you had to have a difficult conversation on the job, don't hesitate to talk about how you handled that experience and what you learned from it. How to Answer: Why Do You Want to Work Here? When we become working adults, it is this fact that can help bring many ideas to the table in a work environment. I start this by building trust in my patients with my clinical expertise and my interpersonal skills. The lady said she needed the medicine that day, and if she didn't have it that day, she will go to a hospital and send the bill to us. But when I'm home, I don't think about work. I gathered pertinent information from the EMR, and discussed the case with the Intensivist and the patient's nurse. Consider strengthening this response by clearly stating which new procedures you'd require training for and what kind of workflow or procedural style you'd prefer a technologist be able to adapt to. Interview Guidelines - Kaiser Permanente Career Planning After interviewing at Kaiser Permanente, 69% of 2,186 respondents said that they felt really excited to work there. My ideal environment is organized, collaborative, positive, energetic, and encouraging. Do you tend to take on a formal leadership role or tend to lead by example in more of a supportive position? It's great that you are working on asking for help from a variety of people when needed. It sounds like you have the experience the interviewer would be looking for. No matter what example you use, make sure that your interviewer walks away from your time together knowing that you have the skills to diffuse a difficult situation and that you realize this is a requirement for the job. It has kaiser questions . What does it mean after your phone interview. Application Timeline | Kaiser Permanente Bernard J. Tyson School of Nice work! List several ways that you receive your industry knowledge and stay on top of trends. That way, it's easier to transition care, and the patient has all their info in the same place. We will see how stellar my skills are after that course! In my current organization, I have been picking up extra shifts in family medicine to expand my skills. "I handle stress very well, and when you call my references, they will attest to this fact. Whether it is providing a less than favorable work review, or terminating someone, it doesn't come easy. I treat everyone with respect, am a great listener, frequently check in on how everyone is doing, and pride myself on my communication skills. If you can, match your strengths to the requirements outlined in the job description and make sure to thoroughly research the position prior to your interview. I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path. I greatly value diversity. "I have a clean criminal record and am happy to comply with any background check you require of me for this role. There was not a formal method of teaching IR PAs. One of the things that attracted me to working with Kaiser Permanente is your ongoing community-based research collaborations. "Whether I am doing an independent project or working in a team environment, I always give my best. ", "My current nursing team is very diverse and our team functions at its best when all members are bringing their own unique perspectives to the table. Be sure to have an action plan in place for improving on this weakness if hired at Kaiser Permanente. At Kaiser Permanente, teamwork truly does make the dream work for the patients and families that rely on the organization to provide world-class care. 3.2 (5 reviews) Term. ", "This is a great question. In a community-type setting, my main goal is to build relationships with my patients to keep them coming back to me for their care. I am a keen observer with a great memory, which allows me to recall unique solutions or ideas each and every day on the job in our fast-paced work environment. "I have experience in ordering medical supplies and maintaining inventory. Your ability to adapt to various people, regardless of a positive personality match, shows that you are mature and professional, even when factors are not entirely ideal. It's professional to take a few minutes after an encounter like that and let those emotions come and go. ", "I am so glad you pointed out your need for diversity at Kaiser Permanente. With this question, the interviewer is trying to get an idea of how you interact with challenging people, such as a coworker who is hard to please or has a tendency to intimidate others. What health systems can learn from Kaiser Permanente: An interview with We did that twice a week, and it completely solved our scheduling problem. No matter how you answer, your interviewer will be looking to hear that you can overcome any negative work environment and express your ability to do so by talking about a time you overcame a tough situation in the past. Takes notes when I have to and double-check my work to make sure it's done right like typing prescriptions. The program was a success, and upper management chose to keep it implemented for another six months. I have had to adapt to 3 new managers in the past four years and each has had their own unique styles and expectation. "I once worked in a very difficult environment and toxicity really started with our leader. What they're looking to hear by asking this question is that you have the ability to manage your stress in a healthy and productive manner. ", "My desire to become a nurse stemmed from my passion for helping people when they are most vulnerable. Make sure to avoid speaking negatively of anyone, and be sure to end your response with a positive. Working closely with colleagues and/or patients in the healthcare world will eventually put you in close contact with someone who is very difficult to work with. Kaiser interviewers ask this question because they want to know that you can be polite, diplomatic, and supportive, even when members are difficult to understand. ", "I am super focused when I am stressed so I can make sure everything is done and correct. I called for one of our CNAs to come and help me get the patient to the bathroom and back to his bed. Outside of our animals, my family loves to camp around the region and we do so on many weekends each year. Last, I adapt to the individual. We wanted to create a resolution with this person. She's fortunate to work from home, and makes about $32/hr w/ no degree. Use a specific example and describe how you handled the situation and any lessons that you learned moving forward to prevent it from happening again. A career in healthcare can be emotional at times; however, I choose to focus on the positives. The sheer size of Kaiser Permanente makes them a very culturally diverse organization. I learned a lot from this situation that I think I can bring to the Kaiser Permanente team. Discuss with the interviewer what you think you will need to deliver exceptional service in this role. During your interview, your interviewer will want to be assured that you would be a champion for D&I if hired for the position. However, it can inhibit my ability to grow. This is a great response, and it shows that you truly do care about the people that you come across every day. These can include terms like sympathy, empathy, humanity, kindness, caring, and heart. "Everyone is emotional to a certain degree, and I would consider myself kind-hearted and open. ", "I'm a bit of a nerd. Either way, I always do my best, and I make sure the job is done the way it suppose to be.". ", "I see myself as a compassionate person; I see more than a sick person picking up their prescription. Strong communication skills are required to be an active leader. ", "I would describe myself as a hard worker. "If I could expand my expertise in any medical specialty, I would choose anything within primary care. Chemotherapy is a very controlled substance, and the pharmacist needs to have the proper paperwork in place to release the drug. My care reflects on the organization as a whole and with the fact that word of mouth travels fast, I want my patients to come back again and again for their healthcare needs. Asked March 3, 2022 application online, phone interview, in-person interview sometimes with group Answered March 3, 2022 Answer See 1 answer Does the customer service call center position require a drug test if so will it be done during on site training? I manage this by focusing my energy on productive activities that are good for my work. Wrapping your answer up by talking about something impactful you've learned by working with a diverse team illustrates that you are authentic when you say that you see the value in diversity and inclusion. Are there any resources from Kaiser Permanente that you could subscribe to, and then mention in your interview? Is this something junior staff can be involved in? Excellent! Prior to your interview with Kaiser Permanente, your research into the organization's quality mission and vision will give you great insight into their patient care philosophy. Any hiring authority should feel comfortable putting you in front of their valued customer base. "Every day at work, I remind myself that everyone I come across has their struggles. Asked November 29, 2021 "I understand that compassion is one of the top qualities that I need to bring to the workplace at Kaiser Permanente and I consider myself a very compassionate person. In my current job, I work with a very diverse team, and we all value each other's thoughts and ideas equally. If I'm meeting the requirements of my position, and evolving within my profession, then I am free to adjust to my patient and be the provider they need. When working with an organization the size of Kaiser Permanente, working as part of a team is a necessity in any position. I have enrolled myself in an evening/weekend workshop for the next six weeks. I would need to be trained in the new procedures. By seeing and understanding the history, I can help guide a plan moving forward for the team. Working in the healthcare services industry at Kaiser Permanente means that you could be in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. Would it ensure efficient workflows or more timely responses to other departments? I am warm-hearted, responsive to my patients' needs, and always empathetic to others. where i concurrently pursued a degree in both nursing and biological sciences. ", "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. This is an impactful example that you can make even stronger by more thoroughly explaining what you considered when working to diffuse the situation. This is a very good example of your problem resolution skills. Your answer shows the interviewer that you can work well with almost anyone. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. Unfortunately, the sales have shut down. The reason was a computer glitz that held the release of his chemotherapy. Kaiser Permanente expects their employees to stay up-to-date on their respective fields, and today's technology makes this reasonably easy! Do you feel it demonstrates that you're committed to knowing and supporting a group of people? 1 / 41. I have been responsible for maintaining supplies on the general surgery ward for five years. ", "Delivering bad news to a patient is very difficult. I want to relax, read a book, meditate, go out with my friends or take my mom to eat at a good restaurant and enjoy my day off to come back to work recharged.". Well done! This could include increasing budgets or improving patient care. My approach is to be empathetic, soft-spoken, and truthful. Be sure that some of the skills you mention are a match with what Kaiser Permanente is looking for in the job posting or job description. Bringing up points of being compensated in relation to experience is important because it shows the interviewer that you understand the basic principles of compensation philosophy. Patient care requires a strong amount of compassion, and Kaiser Permanente strives to provide compassionate care to their patients. As well, a thorough read through of the job description will give you some insight into the type of environment you would be joining at Kaiser Permanente. I grew up in a fairly homogeneous town in Montana. Assure the interviewer that you are able and willing to pass a complete background check if hired at Kaiser Permanente. Permanente physicians and other providers at Kaiser Permanente are dedicated to helping to make life easier for you by keeping you on schedule with your important medical appointments. You've answered well by sharing that you face stressful situations head-on. With my coworkers, I am the person that is usually quiet and takes in as much information as possible when we are in a problem-solving environment. I'd be curious to hear if your department had any needs in this area. You can enhance this response further by also sharing what you did to build team morale and try to maintain a healthy work/life balance in the face of increased workloads and long hours. My personality would positively benefit your team at Kaiser Permanente through my consistent approach to doing the right things in patient care. Kaiser Permanente interview details in Atlanta: 95 interview questions and 76 interview reviews posted anonymously by Kaiser Permanente interview candidates. You've shared a pertinent example that illustrates you know how to deliver difficult news in a professional setting. But being confident in my abilities as a newer worker in our field, I am very comfortable starting at the entry-level of pay for this position and working my way up with experience. At the same time, I was going to school to become a tech and got a job at a Wal-Mart pharmacy as a tech in 2010, and I have been working there since.". Your interviewer will be looking for you to own up to your mistake and do what it takes to correct it. The purpose of this page is to help you prepare for your job interview. He ended up requesting and receiving a transfer. Your interviewer at Kaiser Permanente fully understands that any candidate that they interview experiences stress in their work. As you answer this question, try to talk about a specific time you had to work with an extremely difficult person during your career. Take this as an opportunity to market yourself as a positive employee who can enhance a work environment. Written by Angela Fontaine on April 24th, 2021 Answer Examples Have Been Hidden ", "I'm human, and of course, I feel sad if one of my patients has bad news if a customer dies or something happens to my coworkers or someone I care about, but I also don't let those feelings affect my job and productivity.". No matter if you will be working in front-line patient care or back-end support at Kaiser Permanente, communication can be the key to success in the healthcare world. Even in my current role with a much smaller organization, we have a great amount of diversity, and that makes our team much more effective. ", Our Professional Interview CoachKevin Downey Reviewed the Above Answer. When I went to continue my rounds, another patient had tried to get out of bed to make it to the bathroom and had suffered a fall. These relationships are created from the ground up. Interviews at Kaiser Permanente Experience Positive 68% Negative 15% Neutral 17% Getting an Interview Applied online 65% Employee Referral 10% Recruiter 10% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Kaiser Permanente Registered Nurse (58) Medical Assistant (49) Customer Service Representative (49) Intern (44) What resources do you prefer to stay on top of industry trends and changes? With some great advice from some mentors in my role, I have harnessed that fear into the ability to go above and beyond for my patients to help ensure that I've done my part to create a great health outcome for them. This is a great start! - I'm a recent graduate of San Jose state. Just some food for thoughthow does this response align with the Kaiser Permanente philosophy? Now, I make sure that I find that healthy mix of providing friendly care to my patients while being timely on my rounds. When some of my colleagues were down and out regarding the changes, I was always the person to point out the bright side of a new change and I did so through both conversation and action. Currently, I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. But I don't want you to be surprised by the information. Discuss how you can thrive in this role, even during the most stressful times. Your problem-solving approach is fantastic! I am an attentive listener and a compassionate caregiver. Here at Kaiser Permanente, I would look forward to being the ideas person on your team and also expanding my confidence and skill set in taking the lead on some projects. There are no other roles for that position". Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. I now enjoy learning about different cultures from my co-workers and understanding their points of view on work topics. ", Choose one of our practice interviews to help you better prepare for your upcoming interview, Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. But I want to be upfront, I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check.
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kaiser permanente text bot interview